Finding routes and timetables
Vilkku route planner
Route planner is the best way to find the most suitable route and timetable. By writing on the route search the name of the place you are travelling from, the place you wish to go and the time of the day, the system suggests the suitable bus routes for you. Operating on real-time location of buses, the route planner is able to tell you the exact arrival time of your bus at the bus stop.
If you have allowed positioning on your smartphone, the route planner suggests to you the optimal bus timetable and routes based on your location. The service automatically remembers your earlier address searches and you can add your favorite destinations to it. The route planner is not a mobile application that can be downloaded from the play store. Instead, it is an internet site. When you add the site onto the start screen of your smartphone it works just like an application.
You can find the route planner here
Printed timetables and route maps
Vilkku’s printed timetables are distributed to all households and companies in the region twice a year, in spring and autumn. It is also available at Vilkku’s service points. The printed timetable is free of charge.
Route maps are sold at the service points.
Payment of fare
You can pay your fare with cash on the bus, with Vilkku mobile ticket, with Waltti travel card or with a commuter voucher.
You can buy a mobile ticket using the app downloaded on your smartphone and show it to the driver when you get on the bus. The driver accepts the ticket.
Download Vilkku mobile ticket application
Show your travel card to the card reader situated on the front of the bus next to the driver. It is enough to show the card to the card reader - there is no need to press any buttons.
Read more about tickets and travel cards
Travelling
Getting on and off the bus
Give a stop signal to the bus approaching the stop by stretching out your hand.
Use the front door when you step onto the bus. If you travel with a pram, pushchair, wheelchair or a walker, use the middle door of the bus.
By keeping your Waltti travel card, mobile ticket or exact change for a single ticket ready at hand you facilitate the work of the driver and help the bus to run on schedule.
Please press the stop button well before your bus stop and use the middle door to step off.
Courtesy towards fellow passengers
There might be a shortage of seats during crowded rush hours, but harmony creates accommodation. Please be kind enough to give up your seat for the elderly, disabled and pregnant. Do not occupy an empty seat by putting your bag on it.
If all seats are occupied, start filling the aisle by moving to the back of the bus.
Be considerate when you use your mobile phone or other mobile devices. Please note that eating and drinking in the bus is not allowed.
Be considerate towards your fellow passengers already when you are waiting for the bus and refrain from smoking near the bus stop.
Travel safely with a child
When you travel with a pram or a push chair you should board through the middle door with the handle side towards the bus. This enables you to secure the pram or push chair to the hooks or sticker straps of the bus. Make sure that the pram brake is on! Please ensure that the pram or the push chair does not fall over or move during the journey.
It is difficult for the bus driver to notice a small child from the mirrors inside the bus, as the child might not be tall enough to appear in the mirror. The safest way to exit the bus is to help a walking child to step out before the adult. Pull the pram out after you from the handle to prevent it from bumping into the bus stop edge.
Accessibility
Nearly all Kuopio’s Vilkku buses are low-floor.
Passengers entitled to free transport on city routes 1–40:
- A person travelling with a child in a pram or pushchair. If the baby is in a carrier or a sling, the adult needs a ticket.
- A war veteran
- A person in a wheelchair and an accompanying person.
- A person with a walker and an accompanying person at 9 am –2 pm. At other times they pay the normal fare.
- A person accompanying a person with disability upon presentation of visual impairment card, transport service card or EU disability card. The person with disability pays a normal fare.